Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal data in compliance with GDPR.

Last Updated: January 2025

Introduction

Welcome to NexTrip Flight Finder Hub ("NexTrip", "we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and share your information when you use our meta search engine platform at nextrip.com (the "Service").

This policy applies to all users of our Service and complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using NexTrip, you agree to the collection and use of information in accordance with this policy.

Data Controller

Company Name: NEX PRO TRAVELS LIMITED

Registered Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

Email: contact@nexpro.travel

For any questions about this Privacy Policy or our data practices, please contact us using the details above.

What Data We Collect

We collect different types of information to provide and improve our Service:

1. Search Query Data

When you use our flight search engine, we collect your search parameters including departure/arrival locations, travel dates, number of passengers, cabin class preferences, and filter selections. This data helps us provide relevant search results.

2. Technical & Usage Data

  • IP address and approximate geographic location
  • Browser type, version, and language settings
  • Device information (type, operating system, screen resolution)
  • Pages visited, time spent on pages, and click patterns
  • Referral source (how you arrived at our site)

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and track affiliate conversions. See the "Cookies & Tracking" section below for details.

4. Contact Information (Optional)

If you subscribe to our newsletter or contact us via our contact form, we collect your email address and any information you voluntarily provide in your message.

5. Analytics Data

We use third-party analytics services (such as Google Analytics) to understand how users interact with our Service and improve user experience.

How We Use Data

We use the collected data for the following purposes:

  • Provide Search Results: To query our affiliate partners and display flight options matching your search criteria
  • Improve Service Quality: To analyze usage patterns, identify technical issues, and enhance platform performance
  • Personalize Experience: To remember your preferences and provide more relevant search results
  • Affiliate Tracking: To track clicks and conversions when you book through our partner links, enabling us to earn commissions
  • Marketing Communications: To send newsletters and promotional offers (only with your consent)
  • Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights
  • Customer Support: To respond to your inquiries and provide assistance

Cookies & Tracking Policy

NexTrip uses cookies and similar tracking technologies to enhance your browsing experience and support our affiliate business model.

Types of Cookies We Use:

Essential Cookies (Required)

Necessary for the website to function properly. These cookies enable core functionality like security, network management, and accessibility.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).

Affiliate Tracking Cookies

Track clicks and conversions when you visit our partner websites. These cookies enable us to earn commissions and are essential to our business model.

Preference Cookies

Remember your settings and preferences (e.g., language, currency, recent searches) to provide a personalized experience.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our Service and prevent us from tracking affiliate conversions. Most browsers allow you to refuse cookies or delete existing cookies. Please note that blocking all cookies will impact your user experience.

Affiliate & Third-Party Disclosure

Important Affiliate Notice

NexTrip operates as a meta search engine and earns commissions through affiliate partnerships with travel providers. When you click on search results and book through our partner links, we share certain data with these partners to track conversions.

Data Shared with Affiliate Partners:

  • Click timestamps and referral information
  • Search parameters (routes, dates, passenger count)
  • Anonymous user identifiers (cookie IDs)
  • Device and browser information
  • IP address (for fraud prevention)

Our Affiliate Partners Include:

We work with major affiliate networks and travel providers including Travelpayouts, Skyscanner, Booking.com, Expedia, Kayak, and 90+ other partners. Each partner has their own privacy policy governing how they handle your data after you leave our site.

Important: Once you click through to a partner website, their privacy policy applies. We recommend reviewing their policies before making a booking.

Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Search Query Data: Retained for up to 90 days for analytics and service improvement, then anonymized
  • Cookies: Expire according to their individual retention periods (ranging from session-based to 2 years)
  • Analytics Data: Retained for up to 26 months in anonymized form
  • Newsletter Subscriptions: Retained until you unsubscribe
  • Contact Form Data: Retained for up to 3 years for customer service purposes
  • Legal Compliance Data: Retained as required by applicable laws (typically 6-7 years for financial records)

After the retention period expires, we securely delete or anonymize your personal data.

Your Rights under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Correct inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing based on legitimate interests or direct marketing

Right to Restriction

Request limitation of processing in certain circumstances

Right to Withdraw Consent

Withdraw consent for processing at any time

Right to Lodge a Complaint

File a complaint with your local data protection authority

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the following methods:

Contact Our Data Protection Team:

Postal Address

NEX PRO TRAVELS LIMITED
71-75 Shelton Street
London WC2H 9JQ
United Kingdom

Response Time

We will respond to your request within 30 days of receipt. In complex cases, we may extend this period by an additional 60 days and will inform you of the extension and reasons for the delay.

Verification Process

To protect your privacy, we may ask you to verify your identity before processing your request. This may include providing additional information to confirm you are the data subject.

International Data Transfers

NexTrip is based in the United Kingdom. However, our affiliate partners and service providers may be located in different countries, including outside the European Economic Area (EEA).

Data Transfer Safeguards

When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding Corporate Rules for multinational organizations
  • Privacy Shield certification (where applicable)

Our affiliate partners (such as Travelpayouts, Skyscanner, Booking.com, etc.) may process your data in the United States and other countries. These partners have their own data protection measures and comply with applicable privacy regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by:

  • Posting a prominent notice on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification (if you have subscribed to our newsletter)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Current Version: 1.0

Last Updated: January 2025

Effective Date: January 2025

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.

Contact Data Protection Team